Returns


Return Policy
We want you to love what you ordered. But if something isn't right, let us know. Our 30-day return / exchange policy gives you plenty of time to consider your purchase. You can return or exchange any item in its original condition to the following address within 30 days of the date of shipment for a refund or an exchange. It is that simple.

How to Prepare A Return

 

  • Your Return Authorization Code. Email us at tibetshining@yahoo.com and you will be given a return authorization code. We don’t accept return without authorization code.
  • Package Your Return. Include the item and the authorization code in the return package.
  • Mail Your Return. All returns and exchanges should be shipped to:

    TibetShining
    16701 NE 80th St. Suite 102
    Redmond, WA 98052

     

    Our Return Process

    Once we receive your returned item, we will send refund to your credit card or Paypal account. If the original purchase was made by check or money order, a refund check will be mailed to you. A notification email will be sent too at the time refund was given